Vidsys Customer London Gateway Interviewed by Security Management

Preventing Port Problems

​More than 90 percent of global trade is carried by sea, according to the International Maritime Organization, presenting a cost-effective method for goods to be shipped around the world.

One port that brings goods closer to customers, resulting in savings, is London Gateway, a deep-sea shipping port owned by DP (Dubai Ports) World. With 78 terminals in 53 countries globally, DP World is the third largest port operator in the world.

“One of our customers will save more than £1 million a month, just in transport costs, and take more than 2,500 trucks off the road,” says Colin Hitchcock, harbor master and head of International Ship and Port Facility Security (ISPS) at London Gateway, which is located on the north bank of the River Thames.

But this high transaction rate also presents an opportunity for thieves, making effective security a must to protect the goods being shipped and received. “We’ve been operating about four years now, and the first drug heist was a big deal,” says Hitchcock. “Now it’s sort of two or three times a week, to be honest.”

Drugs are just one of the many security concerns keeping DP World on the lookout. “I have threats of illegal immigrants coming in on ships, I’ve got people trying to break into the port itself to get cargo out of the containers, and then obviously we have cargos of interest that we have to monitor,” Hitchcock says.

“There’s a big problem with cars stolen-to-order, because we’re only a few miles from London. Basically, you can steal a car, put it in a box, and get it out of the country,” Hitchcock explains, adding that most of the stolen vehicles are headed for West Africa. “You can put two Range Rovers and an E-Class Mercedes dangling in a 40-foot container—so that’s quite big business going out.”

While London Gateway works closely with law enforcement and global crime agencies to counter these threats, it wanted to invest in a holistic physical security information management (PSIM) system to manage the various assets and operations around the port, which covers seven square miles.

When Hitchcock was told by the head office in Dubai that he could choose the security systems he needed, he says he was looking for a company that could customize its platform to meet London Gateway’s needs. “Anything we purchased had to be future-proofed and able to grow,” he notes.

In 2016, the port turned to the Converged Security and Information Management (CSIM) software from Vidsys, which brings together multiple sources of data and security information into one platform for situational awareness.

With CSIM, all of the port’s security and information management systems feed into one platform that provides situational awareness for all security and operations onsite, which include cameras, alarms, sensors, access control systems, and more.

Tying access control into CSIM has allowed the port to manage the various systems that grant or deny access to users throughout the port. “We have three main buildings, and each has its own access control,” Hitchcock says. “We’ve looked at each of the jobs that people do and asked, ‘Where does that person need to go, where does that person not need to go?’”

He adds that there are 55 different levels of access at the port, and that the server rooms have the most restricted access. “If anyone opens the server rooms an alarm goes off in the control room. We have cameras in there, and that’s automatically monitored from inside,” he says.

Read the full article on Security Management here.

 

Security.World Shares Vidsys Enterprise 2019 Announcement

Security.World covered the new release Of Vidsys Enterprise 2019. See an excerpt below.

Vidsys announced the release of its latest Converged Security and Information Management (CSIM) software platform, Vidsys Enterprise 2019 Release 1.0, enhancing the operator experience through the addition of the Synchronized Playback Studio.

This capability enables simple retrospective incident investigation by synchronizing the playback of an unlimited number of video streams from a mixture of sources. Operators can employ fast forward/rewind speeds to scan through long periods of time and over large areas to identify the cause of an incident or situation.

This release adds multiple new reports available within Enterprise Business Intelligence (EBI) and delivers these via the existing Vidsys HTML5 Mobile client. All operators may now customize the Vidsys working environment to suit their individual display preferences using the new Font Scaling capability.

See the full article on the Security.World website here.

Vidsys Enterprise 2019 Announcement Covered By Security Today

Security Today covered the new release Of Vidsys Enterprise 2019. See an excerpt below.

Vidsys announced the release of its latest Converged Security and Information Management (CSIM) software platform, Vidsys Enterprise 2019 Release 1.0, enhancing the operator experience through the addition of the Synchronized Playback Studio.

“Users will now be able to review and analyze multiple data feeds, including video perfectly synchronized to quickly identify specific incidents, their causes, and take proper action for resolution,” said Ted Kim, VP of Product Management of Vidsys. “The latest product launch at GSX signifies our continued commitment and investment in supporting the challenging and ever-changing needs of our loyal customers.”

See the full article on Security Today here.

The Washington Business Journal Covers New Release Of Vidsys Enterprise 2019

The Washington Business Journal covered the new release Of Vidsys Enterprise 2019. See an excerpt below.

Vidsys announced the release of its latest Converged Security and Information Management (CSIM) software platform, Vidsys Enterprise 2019 Release 1.0, enhancing the operator experience through the addition of the Synchronized Playback Studio.

This capability enables simple retrospective incident investigation by synchronizing the playback of an unlimited number of video streams from a mixture of sources. Operators can employ fast forward/rewind speeds to scan through long periods of time and over large areas to identify the cause of an incident or situation.

This release adds multiple new reports available within Enterprise Business Intelligence (EBI) and delivers these via the existing Vidsys HTML5 Mobile client. All operators may now customize the Vidsys working environment to suit their individual display preferences using the new Font Scaling capability.

See the full article on the Washington Business Journal website here.

Security Technology Executive Magazine Features Guest Article from Vidsys CEO

Security Technology Executive Magazine featured a guest article from Vidsys CEO, James Chong in its September 2018 issue.

Click here to read the full article on page 34.

Vidsys CEO Shares Guest Article on Security Info Watch: How CSIM Can Facilitate Crisis Communications

Security Info Watch featured the following guest article from Vidsys CEO James Chong. See an excerpt below.

It’s practically a given that the decisions organizations make during the window of time from when an emergency situation begins to when law enforcement arrives are crucial. Unfortunately, the time it takes to respond may not allow the type of intelligent decision-making that would improve outcomes in a crisis.

According to the Bureau of Justice Statistics, average police response times to emergency situations range from 11 minutes to an hour. Department of Homeland Security research reveals that the average duration of an active shooter incident at a school is 12.5 minutes, while the average time it takes for law enforcement to arrive is 18 minutes. (DHS)

When working to resolve a situation, effective communication and coordination among multiple sources include collecting sensor data from multiple vantage points, correlating the data, and then interpreting and sending those insights to first responders. The time it takes to respond to an emergency situation can mean the difference between life and death. That’s where a Converged Security and Information Management (CSIM) platform allows organizations to minimize the amount of time it takes to sort through data, determine appropriate actions and respond.

To read the full article on Security Info Watch, click here.

Vidsys Included in Security Dealer & Integrator’s annual roundup of active authorized dealer/integrator programs

Vidsys was included in Security Dealer & Integrator’s annual roundup of active authorized dealer/integrator programs. Click the link below to see the listing.

Partnership Possibilities: SD&I’s annual roundup of active authorized dealer/integrator programs

Vidsys CEO Featured in Information Age

Below is an excerpt from Vidsys Founder & CEO James Chong’s guest article on Information Age.

Intelligent transportation: The most important pillar of a smart city?

As part of Information Age’s Smart City Month, James I. Chong, founder and CEO of Vidsys, looks at the importance of transport in the success of smart cities

Smart city initiatives, such as intelligent transportation, are developing rapidly around the world and for good reason. Smart cities not only promote better community service and government efficiency, but the potential for increased public safety and business success as well.

Transportation systems are a key component of any city – the arteries if you will – and, as technology has developed to create intelligent transportation systems, this critical infrastructure should be included in any smart city initiative.

As an example, passenger and freight rail systems, both national and local, are comparatively open environments without the invasive security procedures we see in other critical infrastructure areas, such as the aviation segment.

However, rail systems remain attractive potential terrorist targets, as evidenced by several prior attacks. Add to this the challenge of aging infrastructure – bridges and tunnels – and the safety and security of our rail system grow more vulnerable each day.

In addition, transportation critical infrastructure sectors rely on technology to manage daily incidents and keep commerce moving. Airports, seaports and transit agencies are complex, dynamic environments with public areas, employee-only access zones, construction sites and vast perimeters. Security is often a shared responsibility that requires coordination and collaboration among local, state and security agencies. There are a variety of overlapping authorities that demand effective communication networks…

Link to the full article here.

AsMag: Vidsys releases latest version of Vidsys Enterprise 2018

Below is an excerpt from Asmag’s recent coverage about the Vidsys Enterprise 2018 updates.

Vidsys announced the release of its latest Converged Security and Information Management (CSIM) software platform, Vidsys Enterprise 2018 Release 1.2, streamlining the operator experience whilst simultaneously catering to customer environments of ever-increasing scale.

The latest release provides performance improvements to the Vidsys reporting and mapping engines, greater and more immediate access to critical information, additional granularity on video replay permissions, user and administrative guides for foreign languages, and support for Microsoft Windows Server 2016.

“This software release signifies our continued commitment and investment in supporting the challenging and ever-changing needs of our loyal customers,” said James I. Chong, Chief Executive Officer of Vidsys.

“We’re excited to unveil our latest release at IFSEC in London this June,” said Ted Kim, Vice President of Product Management for Vidsys. “This release incorporates often-requested capabilities but also continues the Vidsys evolution and pioneering of CSIM. With GDPR now in effect, this release gives our customers the capability to tightly control the egress of data from their system.”

See the full article here.

IFSEC Highlights Vidsys Presentation – Smart Transportation

Below is an excerpt from a post on IFSEC Global’s website about Vidsys’ presentation on Smart Transportation.

Transport safety: the power of social media and video analytics

Social media data could play a critical role in keeping transport networks safe, an audience has been told at IFSEC 2018.

A demonstration of new technology from Vidsys and Micro Focus showed how traditional data sources such as cameras can combine powerfully with Big Data – particularly from social media – to provide more timely and accurate information to security operators.

Dave Humphreys, CTO IDOL, Micro Focus, explained that the business wants to “own the hidden 80%”.

“Look at social media; someone might tweet you an image of a traffic incident,” he said. “How do you get that, analyze it and extract the value you need to take action?

“We also bring in police reports, alerts, emails and other documentation that could be related to the vehicle.”

Advanced video analytics also plays a major role in the system, said Humphreys.

“Our video analytics can tell an operator not only that an accident has happened, but what vehicles are involved, what the closest assets are.”

Joining Humphreys was Kris Heath, Global Solutions Architect (Product Management) at Vidsys, outlined how this data can make a real impact on the front line.

“If there had been a road traffic accident ordinarily we would need to wait for someone reporting it or spotting it on CCTV,” he said. “That creates a delay which could be deadly.”

“We can bring in information from different departments direct to the operator, so he or she can make a better-informed decision. He might even know who the driver might be and that could influence how he coordinates his response.”

“The data is driving an informed decision.”

The data can also enable operators to spot potential incidents which might otherwise seem innocuous, added Humphreys.

“This is real AI coming into play,” he said. “You might see an incident that you don’t think is particularly important, but if the AI tells you it’s the fourth time it’s happened this week you’d make a different decision.”

See the original post here.