Security Operations Crisis Management Best Practices for CSIM [Post COVID-19]

Session 1 of Perez Consulting’s webinar series, Key Technologies Reshaping the Security World Post COVID 19, features Vidsys’ Vice President of Sales and Business Development, John Gill, for a discussion on the ways in which a Converged Security and Information Management (CSIM) can be used to help support a robust crisis management response and recovery strategy in the event of an unexpected crisis, like the ongoing COVID 19 Coronavirus pandemic.

Discussion Topics Include:

  • Developing an Effective Crisis Response
  • Pre & Post Deployment Best Practices
  • Mitigating Overall Impact
  • Assessing Recovery Considerations
  • Demo of Vidsys Enterprise COVID 19 focused applications and integrations

 

Featured Speakers

John Gill, VP Strategic Sales & Business Development, Vidsys

John Gill serves as Vice President of Sales & Business Development at Vidsys. He retired from the US Secret Service before serving as Chief Security Officer at the White House where he developed and implemented the business continuity plan for the Executive Office of the President during the 2009 H1N1 pandemic.

 

 

Host/Moderator: Alfredo Perez, Perez Consulting, LLC

Alfredo Perez is Principal Owner of Perez Consulting, an independent consulting company assisting high technology companies in the physical security marketplace in key vertical segments – transportation, critical Infrastructure, city-wide surveillance projects and Fortune 500 companies. He has over 25 years experience working on large enterprise security projects with endusers
to provide security solutions that help organizations prevent crime and keep their people, assets and information secure.

 

emergency-crisis-management

How Can Organizations Use Technology for Crisis Management & Recovery? [5 Ways]

Public crisis incidents often occur with little warning, may escalate rapidly, and can have a wide-reaching impact on society for years to come. The global outbreak and spread of the COVID-19 coronavirus, for example, has created significant business challenges for virtually every organization, both public and private. 

Amid an unanticipated public crisis, business leaders may find themselves facing some tough decisions. They must act quickly to protect the well-being of their organization’s people, customers and assets; and decisively to manage additional risks to their business’s day-to-day operations.  

Converged Security & Information Management, or ‘CSIM’ platforms use technology to facilitate and enhance traditional crisis management strategies. CSIM pulls critical data from disparate security devices and tools across your organization into a single, unified operating picture. This empowers leaders to take effective action to mitigate even the most complex security threats, allowing your business to maintain operational continuity throughout a crisis, and make a faster recovery once the incident is resolved.  

Here are five ways CSIM can support business continuity and crisis management efforts before, during and after an incident:

 

  1. Providing Situational Awareness and Visualization Capabilities:
    CSIM solutions provide a real-time view of macro-level data, allowing operators to monitor multiple, critical information sources such as news media feeds, outbreaks of violence, or illness and severe weather alerts across an area of interest. When coupled with information from connected physical security inputs, such as cameras and sensors, operators gain a complete picture of the evolving security landscape. 
  2. Intelligently Managing and Automating Workflows:
    Dynamic action response plans, based on either user action or external input, can be configured to automatically trigger actions such as distributing mass communications ( via email, SMS, VoIP, etc.), locking down a facility or dispatching response personnel per the policies and procedures of the organization. 
  3. Enabling Remote Operations and Mobile Situation Awareness:
    A thin-client CSIM platform, like Vidsys Enterprise, runs on modern web browsers. This provides rapid access to the platform from remote and/or temporary locations as well as for organizational stakeholders who may only need to access the platform during the crisis.
  4. Supporting Organizational Resilience and Business Continuity:
    Many CSIM platforms offer support for high availability and disaster recovery measures that help organizations maintain critical functions after an emergency or disruption. 
  5. Facilitating Situation Management across Multiple and Disparate Sites:
    CSIM platforms that offer global dashboard views with access to events managed by both local and regionally deployed assets give even the largest and most widely dispersed organizations total visibility across their entire enterprise.

 

Combining a reliable CSIM solution with emergency preparedness and business continuity planning strategies can help organizations both maintain the safety and security of their employees and facilities as the situation continues to unfold and to prepare for a successful return to normalcy.

Want more tips on using converged security for crisis management and recovery? Check out our 4-page guide for organizational leaders and stakeholders:

 

 

Vidsys Enterprise 2020R2 - Spanish UI updates

Vidsys Enterprise 2020R2: improved video replay controls, auto reporting + more [release notes]

Our Release Notes blog series highlights new features and platform enhancements to help you learn how to get the most out of the Vidsys Enterprise platform. Want to see our comprehensive CSIM platform in action? Watch a quick demo now.

 

What’s New in VE 2020R2?

New and improved video replay controls

Updated automated reporting capabilities

Better support for Arabic and Spanish language users

User-friendly updates to the Situation Assignment controls

 

New automated reporting capabilities

New report options have been enabled for automated email distribution – you can now configure a total of 17 reports. With this update, System administrators can now receive “System Inventory Reports” to monitor their system size with ease, while shift supervisors can set up “Successful Logins and Logouts”  and other audit data reports to monitor operators’ system use and other key data points.

 

Vidsys Enterprise 2020R2 - EBI auto reporting

 

Improved video replay controls

The appearance of the video playback control bar has been updated for all Vidsys Enterprise video connectors. The tool now closely resembles the Synchronized Playback Studio controls, providing operators with a more consistent set of controls throughout the application.

The new control bar also features an updated timeline display and improved sliding scale controls while maintaining access to existing variable speed playback options.

 

Vidsys Enterprise 2020R2 Arabic UI updates

 

Extended foreign language support [Spanish & Arabic language users]

Vidsys Enterprise 2020R2 provides a smoother experience for global users with significant updates to both the Arabic and Spanish language interfaces. The Situation Awareness user interface in native Arabic locales now fully supports right-to-left (RTL) display as well as a full Arabic translation of all content and functions. Further development of RTL support in the Situation Summary and Situation Management windows is already underway and will be available in a future release version.

The Vidsys Enterprise access control functionality now also includes a Spanish language version. Both the Badge Trace and User Activity search windows now automatically display in Spanish when accessed by a user with a Spanish input locale (or an associated localized variant, such as a designated user based in a Spanish speaking country.)

 

Vidsys Enterprise 2020R2 - manage situation assign

 

Situation assignment control improvements

Control improvements allow you to prevent operators from modifying a situation assignment so that situations must be completed by the assigned operator/user group unless reassigned to another operator/group by an operator with sufficient permission rights. This feature prevents operators from declining and returning situations to the backlog instead of completing the assigned task.

Operators without sufficient account privileges to will be unable to access the Situation Summary or Management window’s Situation Assignment controls. The new capability is facilitated by the introduction of a new permission called “Manage Situation Assignment.” This new permission level complements the existing “Manage Assignment of Situations assigned to user/group.” When both permissions are enabled, a user can view, respond and manage situation assignments and is granted permission to assign tasks to both individual users and user groups.

 

To learn more about any of the new features included in Vidsys Enterprise 2020R2, head to our customer support page to schedule a live demo with one of our converged security experts. Or, if you’re ready to take your knowledge of Vidsys Enterprise to the next level, register now for an upcoming Certification Training session.

Vidsys, IFSEC International -digital transformation of security webinar

How Converged Security Centres facilitate the digital transformation of security [recorded webinar]

A Converged Security Centre (CSC) brings together multiple security systems in a single, unified platform, enabling organisations to manage risk and respond to threats in real-time. The digital transformation of security is the latest thing businesses are trying to achieve in their solutions to customers. At present, however, the benefits of digital transformation haven’t been effectively considered for security or the role they may play in security.

In this webinar, sponsored by Vidsys and IFSEC International, you’ll hear from a panel of experts in converged security and enterprise security risk management. Panelists will give insight into the ‘digital transformation of physical security’ – including outlining the role of a Converged Security Centre and discussing how the technologies it supports can accelerate and enhance this transformation.

FEATURED SPEAKERS

John Gill, VP Strategic Sales & Business Development, Vidsys

Joe Leung, Director of Product Marketing for Security Operations & AI, Micro Focus

Sarb Sembhi CISM, CISO, Virtually Informed Ltd

James Willison MA MSyI, Founder, Unified Security ,Ltd

Host/Moderator: James Moore, Editor, IFSEC Global

 

Vidsys Launches Vidsys Enterprise 2020

The latest version of the enterprise security platform boasts UI enhancements for better situational awareness, expanded reporting features and more

 

VIENNA, VA – January 21, 2020Vidsys, a leading global developer of Physical Security Information Management (PSIM) and Converged Security and Information Management (CSIM) technology solutions, announces the release of the latest version of its security software platform – Vidsys Enterprise 2020 R1.0.

Vidsys Enterprise 2020 R1.0 is the first release of the product’s 2020 iteration, which focuses on continuing to provide security and performance optimizations to better support the user’s experience. This release includes significant mapping and visualization enhancements, robust rules and streamlined RRP (Riskshield Rules) configuration, improved Arabic user interface for better support of users in the Middle Eastern market, and the introduction of automatic reporting in the Enterprise Business Intelligence (EBI) dashboard.

 

“Enterprise 2020 R1 is a milestone release for Vidsys, representing hundreds of hours of cross-discipline work from our global team,” said Kris Heath, director of product management at Vidsys. “The mapping engine has been completely reimplemented: it now enables us to deliver long sought-after features introduce new performance optimizations and provide subtle-but-welcome changes to key visualizations. Situation management remains the core of Enterprise’s raison d’être; it is also receiving new functionalities like read-only Action Plan fields, controlling default situation severities, additional alert audio looping controls and optimizing interaction with the rules engine.”

 

Key new features include:

  • Updated map viewing architecture including WMS overlay and Apple Maps support.
  • Camera map icon status overlays.
  • Camera viewer title bar custom buttons and design updates.
  • Situation policy updates for default severities and audio alerts.
  • Set maximum concurrent user sessions limit in non-SSO environments.
  • Automatically log off idle users.
  • Improved Action Plan automation and read-only fields.
  • Automatic reports email distribution and other new reports and enhancements.

 

About Vidsys

Headquartered in Vienna, Virginia, USA, Vidsys provides transformational Physical Security Information Management (PSIM) and Converged Security and Information Management (CSIM) software platform that has been adopted by some of the world’s leading brands and technology partners within key verticals including Transportation, Energy, Utility, Healthcare and Government. Vidsys software has obtained the highest levels of information security and assurance from both top-tier global corporations and the US federal government.

Vidsys is hardware, protocol and device agnostic and offers bi-directional, a browser-based platform with industry-specific features and functions that allows sensors, devices, systems, subsystems, and services to be interconnected via APIs and SDKs. The platform collects, correlates and converts vast amounts of data into meaningful and actionable information, based on the organization’s risk policy, standards and compliance requirements. By leveraging mobile and web-based technology, the software can be rapidly deployed and provides real-time situational awareness and information management capabilities.

For more information about Vidsys Enterprise, please visit https://www.vidsys.com/vidsys-enterprise/

IFSEC Global: “The Growing Significance of Converged Security”

In anticipation of the return of the popular Converged Security Centre to IFSEC International in 2020, industry experts, James Willison MA Founder, Unified Security, and Sarb Sembhi CISM, CTO & CISO, Virtually Informed, offer a closer look into why converged security will continue to be a major theme in 2020.

The following is an excerpt from the article:

“IFSEC International welcomes back the Converged Security Centre in 2020. What is the reason? Well, there continues to be an increasing concern amongst end users of CCTV and access control systems that their physical security devices and systems could cause major problems for the IT network, and they need reassurances that this will not be the case.

The last thing anyone wants is an email from HR highlighting an investigation that identified a GDPR breach had occurred and it was your systems that were used to install malware on the IT network, which in turn led to an invoice being paid by the Finance Director to a cyber fraudster. Whilst such incidents may be rare, it is crucial to be able to identify unusual network behaviour on your CCTV or access control systems.”

 

To read the full article, visit the IFSEC Global website.

Vidsys Wins IFSEC Security Software Manufacturer of the Year Award

VIENNA, VA – December 4, 2019 – Vidsys, the leading global software technology manufacturer of Physical Security Information Management (PSIM) and Converged Security and Information Management (CSIM) software, today announced that it was named Security Software Manufacturer of the Year at IFSEC’s Security & Fire Excellence Awards on November 20, 2019.

The Security & Fire Excellence Awards highlights the very best people, projects and processes that the security and fire sectors have to offer. The Security Software Manufacturer of the Year category aims to celebrate the security software vendor that has gone above and beyond in three core areas: innovation, marketing and commitment to the highest security standards.

Vidsys’ Converged Security & Information Management (CSIM) platform is designed to help organizations better manage complex networks of disparate physical and cybersecurity devices, systems and sensors in order to improve organizational security, situation management and incident response. The April launch of Vidsys Enterprise 2019R1.1 offers customers upgraded operability features such as improved automatic data sorting to help identify important security events more effectively; and enhanced platform performance to combat UI degradation and offer better scalability for organizations that have expanded to multiple sites and grown to rely on hundreds of different security devices.

“For more than a decade, Vidsys has been a pioneer in security and information management
applications, and we’ve continuously evolved our platform’s capabilities beyond security to
provide a comprehensive, converged solution to our users,” said Maurice Singleton, president
of Vidsys. “We are thrilled that our team’s commitment to helping customers get the most out
of their security systems has been recognized by IFSEC.”

 

 

About Vidsys

Headquartered in Vienna, Virginia, USA, Vidsys provides transformational Physical Security Information Management (PSIM) and Converged Security and Information Management (CSIM) software platform that has been adopted by some of the world’s leading brands and technology partners within key verticals including Transportation, Energy, Utility, Healthcare and Government. Vidsys software has obtained the highest levels of information security and assurance from both top-tier global corporations and the US federal government.

Vidsys is hardware, protocol and device agnostic and offers bi-directional, a browser-based platform with industry-specific features and functions that allows sensors, devices, systems, subsystems, and services to be interconnected via APIs and SDKs. The platform collects, correlates and converts vast amounts of data into meaningful and actionable information, based on the organization’s risk policy, standards and compliance requirements. By leveraging mobile and web-based technology, the software can be rapidly deployed and provides real-time situational awareness and information management capabilities.

For more info, please visit www.vidsys.com.

Article: Challenges security agencies must overcome to implement predictive analytics for city safety – ASMAG

Vidsys President, Maurice Singleton, and other industry experts weigh in on the challenges security agencies must overcome to implement predictive analytics for city safety in this recent edition of A&S Magazine.

 

The full article can be found in the October print edition of ASMAG as well as at ASMAG online.

Article: Agencies Are at Risk of Security, Natural Disaster Threats – Emergency Management Magazine

In a recent interview with Emergency Management Magazine, Vidsys President, Maurice Singleton, discusses the ways in which organizations, including government agencies, can work to mitigate security risks before an incident occurs and the importance of utilizing technology to make enterprise-scale security efforts more efficient and effective.

 

“Any system that is amalgamating several data streams is, in theory, an obvious target for hackers. Having a platform that incorporates a robust cybersecurity solution is critical to ensure that your security system itself doesn’t become vulnerable to attack.”

 

The full article is available now on Emergency Management Magazine’s website.

 

 

security camera over city block-future of converged security

Article: The Future of Converged Security – International Security Journal Feature

Vidsys President Maurice Singleton gives his outlook on the state of the Security Industry and the Future of Converged Security in a featured Cover Story for International Security Journal.

Below is an excerpt from the magazine’s print edition:

 

Article: The Future of Converged Security

 

Check out the September edition of International Security Journal to read the full story. You can also access the magazine online here (page 48).